Terms & Conditions

May 17, 2010   //   by sundude007   //   Terms & Conditions  //  Comments Off

Payment:

Full payment required for processing any order. We accept payment through Paypal for email/phone/online orders.  In-store, the accepted payment options depend on the store where the products are ordered. Order is not processed unless  full payment is obtained.

Processing time:

Every product (except ones on display) requires 3-4 weeks processing time and 1-2 weeks transit time after the order is confirmed. We will keep the customer informed of the order status in a timely fashion. Each order, except ones available for display are custom made and changes are not possible once the order has been confirmed.

Return Policy:

All our products are checked for quality and specification before shipping to the customer. As a standard policy, products once ordered cannot be returned or exchanged. In the event of a defect/damage, Lush Livings will, at our discretion, refund, repair or re-make the item. Customer pays return shipping, unless there is a material defect/damage.  A 15% restocking fee will be charged for all items returned.

Liability:

In no event shall Lush Livings LLC be liable or responsible for Incidental or Consequential damages or for any other direct/indirect damage, loss, cost, expense or fees arising from our products or their usage.

Accuracy:

We do our best in both manufacturing/quality checks to be faithful to the customer requested measurements. Since our products are custom,  handmade and not made by machines, our product designers and manufacturers recommend giving a (+/-) 0.5″-0.75″ allowance for all the product measurements.

A 10% restocking fee will be charged for all drapery hardware & home accessories returned.

Comments are closed.

Search Products




How to Custom Order ?

Wonder if we can do something custom just for your home. No problem, just Contact us.

Shop with Confidence

Doreen says
" i am sooo happy i could cry! my curtain panel is amazing, color and fabric beautiful, and so well-made! shipped super speedily, i am one happy customer. will be ordering more and telling my family/friends about this seller!"

Ann Esarco says
"I searched high and low for curtains that I would like for my newly decorated room. These are very well made a PERFECT. Ordering was very easy and turn around time was fantastic. Thanks! "

Read More Happy Customer Stories